Terms of Service

1. Agreement to these terms

By creating an account, buying a membership, or otherwise accessing or using HousingAlerts.com and its tools, reports, maps, emails and other services (together, the "Services"), you agree to be bound by these Terms of Service and by all applicable laws and regulations, and you agree that you are responsible for complying with any applicable local laws. If you do not agree with these terms, do not use the Services.

If any of these terms is found to be illegal, invalid or otherwise unenforceable, that term will be severed and deleted, and the remaining terms will continue to be binding and enforceable.

2. Your account

Some parts of the Services are available only to account holders or paying members, and we may restrict access to parts (or all) of the Services at any time. If you have an account, you must keep your username and password confidential, and you are responsible for activity under your account. Accounts are for the individual who created them: do not share your login with other people.

3. Calls from us, including AI voice calls

If you give us your phone number, for example when you sign up, buy a membership or update your account, you agree that HousingAlerts may call you at that number about your account, your membership and billing, and how you use the Services.

Some of these calls may be made by our AI voice assistant: a computer-generated voice, not a person. The assistant always tells you at the start of the call that it is an AI, and it will say so again whenever you ask. It can answer questions about HousingAlerts and your account, and if you would rather talk to a person, ask it and a member of our team will follow up with you.

So that we can follow up on what you asked and improve the service, these calls are transcribed: we keep a written transcript of the conversation, not an audio recording (see our Privacy Policy).

You can stop these calls at any time. Tell the assistant or our team during any call, email support@HousingAlerts.com or call (800) 210-0667, and we will stop calling you within 10 business days. Stopping calls does not affect your membership. We make marketing calls with an artificial voice only to people who have separately agreed to them, and agreeing to such calls is never a condition of buying anything from us.

4. Acceptable use

You agree to use the Services only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue on the Services.

You must not use the Services to send unsolicited commercial communications (see the anti-spam policy), and you must not use our content for any marketing purpose without our express written consent. You must not attempt to damage, disable, overburden or impair the Services, or to collect information about other users.

5. Our content and your feedback

All copyrights, trademarks, patents and other intellectual property rights in and on the Services, and all content, data and software on them, remain the sole property of Real Estate Press, LLC or its licensors, and are protected by copyright and trademark law. Use of our trademarks, content and intellectual property is forbidden without our express written consent. You must not:

• republish material from the Services without our prior written consent;
• sell or rent material from the Services;
• reproduce, duplicate, copy, create derivative works from or otherwise exploit material from the Services for any purpose;
• redistribute any content from the Services, including onto another website.

Citation

When you refer to or use any of our content with third parties (any such use must be approved by us in advance), you must cite www.HousingAlerts.com as the source and must not remove any branding, trademark or copyright notices.

Feedback

You may send us suggestions, ideas, testimonials, comments or other feedback about the Services ("Feedback"). We will own the Feedback you provide and may use it without restriction or compensation to you. By providing Feedback, you give up all intellectual property rights and waive all other rights in it.

6. Subscriptions, billing and renewal

When you buy a membership you agree to the price and payment terms shown to you on the order page at the time you enrolled.

• Automatic renewal. Your subscription renews automatically at the end of each subscription term until you cancel it. We charge the subscription fee of your plan to your payment method at each renewal, without further notice, unless you cancel before the renewal date. Depending on the term you chose when you enrolled, renewals happen every month (or every 30 days) or every year.
• Cancel in time. You are responsible for cancelling at least 24 hours before your renewal date if you do not want your trial or subscription to renew. Cancelling in time guarantees that no further charges will be made.
• Your price is locked. Your subscription price will never increase as long as you remain an active member.
• Three-year promotional plans. If you bought the special three-year promotional offer, your subscription converts to an annual subscription after the third year and renews every year after that.
• Cancel anytime. You can cancel your membership and all future recurring charges at any time by emailing terminate@HousingAlerts.com.

Card payments are processed by Stripe and PayPal payments by PayPal; we never see or store your full card number.

7. Cancellation and refunds

30-day money-back guarantee. A 30-day money-back satisfaction guarantee (trial period) is offered on paid memberships. The 30-day period ends 30 calendar days after your initial (first) enrollment date. To receive a refund, email terminate@HousingAlerts.com within that period. Refunds are paid to the card or account used for the original payment.

No refunds (or partial refunds for early termination) can be issued more than 30 days after your original enrollment date. You are not eligible for more than one refund: for example, you may not enroll, get a refund, re-enroll later and request a second refund.

After the 30-day period you can still cancel at any time to stop all future charges, by emailing terminate@HousingAlerts.com.

8. Disclaimer: no investment advice

The free and paid versions of the Services are produced by Real Estate Press, LLC and are for educational and informational purposes only. We are not in the business of providing personal, financial, legal, tax, investment or other professional advice. If you need such advice, please seek the services of a competent, licensed professional.

None of the information on the Services is an offer or a recommendation to buy or sell any property or investment, or to follow any particular investment strategy or invest in any particular real estate market, and it may not be relied on as such. Real Estate Press, LLC, HousingAlerts.com and Ken Wade do not endorse any specific investments, investment strategies, advisors or financial firms.

Although the underlying data and any modifications we make in computing our indicators and derivative products are obtained from sources believed to be reliable, we make no representations, warranties or guarantees, express or implied, that the information presented is accurate, complete, reliable or current. All content, data and indicators are provided "as is", any reliance on them is at your own risk, all information should be independently verified, and you assume the entire risk of any use you make of it.

9. Earnings disclaimer

Every effort has been made to accurately represent our products and services and their potential. There is no guarantee that you will earn any money using the techniques, ideas or information on the Services. Nothing on the Services is a promise or guarantee of earnings. Earning potential depends entirely on the person using our products, ideas and techniques: the time you devote, your finances, knowledge and skills. Since these factors differ between individuals, we cannot guarantee your success or income level.

Any claims of actual earnings or examples of actual results can be verified on request. Any forward-looking statements on the Services or in our sales material express our opinion of earnings potential. Many factors determine your actual results, and no guarantee is made that you will achieve results similar to ours or anyone else's, or any results at all.

10. Limitation of liability

THE SERVICES AND ALL MATERIALS ON THEM ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL REAL ESTATE PRESS, LLC, HOUSINGALERTS.COM, KEN WADE, OR THEIR EMPLOYEES, AGENTS, OFFICERS, ASSIGNS, AFFILIATES, REPRESENTATIVES OR SUPPLIERS BE LIABLE TO ANY PERSON OR ENTITY FOR ANY ERRORS OR OMISSIONS IN THE INFORMATION WE PROVIDE, OR FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, EXEMPLARY OR OTHERWISE (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY OR DEATH), ARISING IN ANY MANNER OUT OF YOUR USE OF OR INABILITY TO USE THE SERVICES OR THE INFORMATION WE PROVIDE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS RELATING TO THE SERVICES OR THE INFORMATION ON THEM EXCEED $1.00.

11. Indemnification

BY USING THE SERVICES YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS REAL ESTATE PRESS, LLC, HOUSINGALERTS.COM AND KEN WADE, AND THEIR EMPLOYEES, AGENTS, OFFICERS AND ASSIGNS, FROM ANY AND ALL CLAIMS, INJURIES, DAMAGES, LOSSES OR SUITS, INCLUDING LEGAL FEES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICES AND THE INFORMATION ON THEM.

12. Links and affiliate relationships

The Services may contain links to independent websites. These links are provided as a convenience only. We do not endorse or approve the contents of those websites or the products, services or publications on them, and we are not responsible for their contents or for any link they contain.

Some links on the Services and in our emails may lead to products or services for which we are compensated, so use your own independent judgment at all times.

13. Copyright complaints (DMCA)

We respect the intellectual property of others. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Services, you may notify our designated agent under the Digital Millennium Copyright Act of 1998 (DMCA). For your complaint to be valid, it must include:

• a physical or electronic signature of a person authorized to act on behalf of the copyright owner;
• identification of the copyrighted work claimed to have been infringed;
• identification of the material that is claimed to be infringing and that is to be removed;
• information reasonably sufficient to contact you, such as an address, telephone number and, if available, an email address;
• a statement that you "in good faith believe that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law";
• a statement that "the information in the notification is accurate", and, "under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed".

Send the notice in writing or by email to our designated agent:

Attn: DMCA Office
Real Estate Press, LLC (HousingAlerts.com)
2497 SW 27th Ave, STE 1137
Ocala, FL 34471
(800) 210-0667 · support@HousingAlerts.com

WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS' FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER'S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.

This information is not legal advice. For details on the information required for a valid DMCA notification, see 17 U.S.C. 512(c)(3).

14. Anti-spam policy

You may not use the Services in any manner associated with the transmission, distribution or delivery of unsolicited bulk or unsolicited commercial email ("spam"), and you may not deliver spam, or cause spam to be delivered, to any of our customers. In line with the CAN-SPAM Act of 2003 (15 U.S.C. 7701 et seq.), email sent, or caused to be sent, to or through the Services may not:

• use or contain invalid or forged headers, or invalid or non-existent domain names;
• use any technique to misrepresent, hide or obscure information identifying its point of origin or transmission path, or any other means of deceptive addressing;
• use a third party's internet domain name, or be relayed from or through a third party's equipment, without that party's permission;
• contain false or misleading information in the subject line or content;
• otherwise violate these Terms of Service.

We do not authorize the harvesting, mining or collection of email addresses or other information from or through the Services, and we do not permit anyone to use the Services to collect, compile or obtain information about our customers or subscribers.

If we believe that the Services are being used in an unauthorized or improper way, we may, without notice, take any action we consider appropriate, including blocking messages from a particular internet domain, mail server or IP address, and we may immediately terminate any account that we determine is transmitting, or is otherwise connected with, email that violates this policy. Nothing in this policy grants any right to send email to or through the Services. Failing to enforce this policy in any instance does not waive our rights. Unauthorized use of the Services in connection with unsolicited email may result in civil, criminal or administrative penalties against the sender and those assisting the sender.

15. Governing law

These terms are governed by and construed in accordance with the laws of the State of Florida. You and we submit to the exclusive jurisdiction of the courts of Marion County, Florida.

16. Changes to these terms

We may add to, revise, withdraw or change any information or content on the Services, and we may change these terms from time to time. The date at the top of this page shows when they last changed. Your continued use of the Services after a change means you accept the updated terms; if you do not agree with them, stop using the Services and cancel your membership. Please check this page from time to time.

17. Contact us

Questions about these terms:

Real Estate Press, LLC (HousingAlerts.com)
2497 SW 27th Ave, STE 1137
Ocala, FL 34471
(800) 210-0667 · support@HousingAlerts.com

To cancel a membership or request a refund: terminate@HousingAlerts.com.